ADaM Customer Processing
ADaM Enhancements
Overview

Customers. . . The cornerstone of every business. ADaM Customer Processing provides complete information about every one of your customers including multiple contacts with multiple phone numbers and unlimited dated comments. Your customer's credit status and history are only a page click away. A customer profile indicates how your customer wants to be treated and allows you to give them the service that they expect. Well-served customers translate to continued profits and integrated marketing will maximize your sales potential.

Customer Processing Features
  • Automatic customer account numbering options
  • Look up customers by account number, name, contact name, phone number, city and more
  • Unlimited Ship To accounts
  • Customer Item numbers maintenance
  • Contact management history & scheduling
  • Customer coding for type, territory, group, pricing
  • Salesperson, Service representative and Sales Rep assignment
  • Default Branch and Warehouse
  • Cross reference to National account vendor's customer number
  • Credit controls for credit management, statement printing and finance charges
  • Tax authority coding and sales tax controls
  • Marketing system with form letter, fax, broadcast email capabilities